Affects: Japanese IG accounts and affected orders are the relevant scope.
IG Securities Japan said some clients experienced orders filled at unintended prices or delayed processing from about 03:30 to 05:30 Japan Standard Time on 29 October. Its official system report says the problem was resolved at about 05:30. The time window applies to the Japanese service.
The broker is checking affected customers’ transactions and will contact clients individually where further handling is needed. It has not published a customer count, order count or aggregate loss figure. The notice establishes restoration of processing, while individual trade reviews remain a separate task.
Sources
Editorial note
This page is an original multilingual editorial summary. It attributes and links to the source report instead of republishing the third-party article.